The trick here is to choose TLS in the Outgoing server encrypted connection menu before typing ‘587’ in the Outgoing Server.
Open the Settings app on your Android device.Reasons Why Gmail isn’t Working in Outlookīefore blaming Google for this issue, there’s something you can try first, especially if you set your account up using IMAP. Next, follow the instructions below under Setup a New Default Mail App to configure your email for Exchange Online.ġ. Select Exchange (this may be named Corporate or Exchange ActiveSync on some versions of Android). From the Settings menu, tap Accounts (this may be named Accounts & sync on some versions of Android).Ģ. If you are currently using your default mail app on your Android device to access your OSU Exchange mailbox, you may need to remove your old account information from the settings and then add the account again after your migration to Exchange Online.ġ. Some Android devices have not been able to successfully configure email through the default mail app and have chosen to use the free Microsoft Outlook app instead. However, in general the process should be similar to follow the steps outlined here. Some Android devices may have slightly different menus and settings when adding an Exchange account.
Install the Microsoft Outlook app from the Play Store. Tap the Remove Account button (this may be named Delete Account on some versions of Android).ġ. Select Corporate (this may be named Exchange or Exchange ActiveSync on some versions of Android).ģ. From the Settings menu, select Accounts & sync (this may be named Accounts on some versions of Android).Ģ.
If you are currently using Outlook app on your Android device to access your OSU Exchange mailbox, you may need to remove your old account information from the settings and then add the account again after your migration to Exchange Online by following the steps under Update your Existing Microsoft Outlook App.ġ. The Outlook app is more feature-rich than the default Gmail app, and will offer an interface and experience more consistent with the Outlook for web and desktop Outlook applications. Install the Microsoft Outlook app from the App Store, then open it. Skip to Step 2 of the new install steps below.ġ. Select Delete from this device and then tap Delete.ħ. Select your existing OSU email account.Ħ. Tap the round colored icon with your initial(s).ĥ. You may be prompted to sign into your Exchange account. Open the Microsoft Outlook App on your device.Ģ. If you receive any errors syncing your email after your account is migrated to Exchange Online, follow the steps below to remove your existing account.ġ.
You may not need to make any changes to your Microsoft Outlook app. Update your Existing Microsoft Outlook App
Update your Existing Microsoft Outlook App.The Outlook app is more feature rich than the default iOS Mail app, and will offer an interface and experience more consistent with the Outlook for Web and desktop Outlook applications.